Hôtel & Spa Madison Saint Jean de Luz
What Guests Say
Our favorite part of this visit was the friendliness and helpfulness of the entire Madison staff. They clearly explained everything, from spa hours, to breakfast options, and reception hours. It was very nice to have the option to get coffee all day on the balcony! The beds were SO COMFORTABLE! The breakfast buffet was a deal, with many options and delicious coffee! The rooms were spotless and had everything we needed! We could even cast our phone apps to watch english tv! Wifi worked very well. And finally, the location was close to everything! The harbour, the beach, shopping, grocery, and historical buildings. We will be back, and The Madison is where we will stay.
Susan
April 2025
Location of the the hotel is in the city. The flat that was booked was located across the street from the hotel in a very good area, nearby shopping areas, restaurants and cafes. The flat was quite spacious and very clean. Each of the bedrooms included a shower. Washing machine is also included. Staff was friendly and helpful. Julian helped fix one of the windows in the room. Cleaning staff was also very friendly. The spa was very nice, with pool, jacuzzi and steam/sauna room. Spa service by Claire was excellent. Thank you for a wonderful stay!
Harvinder
April 2025
Location was very good - very close to the main shopping area and just a 10-15 minute walk to the railway station. The lobby and bar area was comfortable and nicely decorated. The 'mini-breakfast' in the bar area was good value for a quick, simple breakfast of coffee and pastries. The full breakfast was OK - not special but just as good as most other hotels. We didn't eat dinner here, but we did have snacks and drinks in the bar and they were good. We didn't use the spa - but it looked good for a short distraction or relax between events - not really big enough for 'proper' gym session. The room was well decorated, very clean and confortable - a little small perhaps The staff were excellent and friendly and informative.
Michael
April 2024
Great location. Very clean comfortable beds. Very helpful and responsive staff spoke English, French and Spanish. Parking very close by for 20 euros a night. Hôtel was very flexible with a late check out which we very much appreciated. Thank you! Looking forward to returning.
Mary
March 2024
Lovely decor, super comfortable beds, very spacious, and location was fantastic!
Christine
August 2024
Huge beautiful apartment with hotel services. In the heart of the village. Immense rooms, amazing bathrooms, fully equipped kitchen. 2 minutes walk to the pedestrian shopping streets. 5 minutes from the beach. Free access to the hotel’s pool, jacuzzi and sauna.
Pierre
September 2024
we had a big room with an incredible view on the city and the mountain. The decoration was warm and modern Basque. the lighting were adaptable to any condition and very smooth. the bed very comfortable, we had a great stay with friendly and efficient service
Mireille
July 2024
The location is ideal. The room was very clean, the bed was comfortable, the staff were helpful. The hotel design is charming. There is a bar on site and breakfast was pretty good, although 17.50 seemed a high price-so we only had a in on site one time.
Ruth
September 2022
Superb location in the heart of St Jean De Luz. Staff was friendly, professional, and helpful-- even with my very suspect French skills. Room was exceptionally clean and while small, it was bright and very well appointed. Large bathroom.
Brad
December 2023
Our room was super clean, designed with style, had a very comfortable bed and we really felt rested after sleeping there. The staff at the reception was doing some jokes too and was helpful at the same time.
Daniel
September 2024
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